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'Every day was a learning curve': implementing COVID-19 triage protocols in UK ambulance services-a qualitative study of staff experiences.
Porter A. Emergency Medicine Journal 2025;42(11):747-751.
[Services made flexible changes to triage processes using the best level of understanding available at the time. Implementing triage protocols in response to COVID-19 was a complex and fluid process which had to be actively managed by a range of front-line staff, dealing with external pressures and a heavy emotional load. Increased understanding of the way in which services and staff had to adapt, and the cognitive and emotional burden this entailed, may help in planning for future pandemics.]
Freely available online
More details
Age Groups
Adults
Conditions and Lifestyle Factors
Coronavirus Infections
Professional Interests
Design of Care Pathways
Patient Transfer and Transport
Settings
Ambulances
Staff Groups
Paramedic