Ensuring that individuals and communities can access, understand, appraise and use information and services to make decisions about health is key to health literacy. Improving people’s health literacy will enhance their ability to self-manage their health. This session will introduce the concept of health literacy, show examples of both good and bad resources providing information to patients, and demonstrate ways to help improve how information is provided to patients to allow them better control over their own health care.

To raise the understanding and knowledge of what health literacy is and why it is important To explore information resources that can support patients with health related enquiries To ensure patients understand health information clearly when it is given to them This session supports standards from the GMC Professional Capabilities Framework; NMC Code; GPhC Professional Standards; HCPC Standards of Conduct, Performance and Ethics, PSA Standards for Members, SfH Code of Conduct, GDC Standards and GOC Standards of Practice

HCPC - 1.2, 1.3, 2.2, 2.3, 6.1; GMC - Domains 1, 2, 4, 6, 8; GPhC - 1, 2, 3, 6; NMC - 2.1, 2.2, 2.3, 3.1, 3.3, 7.1, 7.4; PSA – 2, 3, 4, 5, 6; SfH - 2.4, 3.6, 4.1, 4.3, 4.5; GDC - 1.1.1, 2.1.1, 2.2.1, 2.2.2, 2.3.3, 2.3.4, 2.3.5, 3.1.3, 3.1.4, 3.2.1; GOC - 1.2, 1.3, 1.6, 1.7, 1.8, 2.1, 2.3, 2.4, 2.5, 13.1; ACHCA - Expectation 2, 4; CIPD - 1.2, 2.4